If you are experiencing issues receiving our emails, here are some steps to resolve the problem:
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Check your spam folder: Bird Postal emails may sometimes end up in your spam or junk folder. Add Bird Postal to your contacts list to avoid this.
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Add Bird Postal to your safe sender list: Ensure that the Bird Postal email address is permitted to send you messages by adding it to your safe sender list.
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Check your email filters: It's possible that filters in your inbox are directing Bird Postal emails to other folders instead of your main inbox.
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Verify the registered email address: Make sure that the email associated with your Bird Postal account is correct and up to date.
If you continue to not receive emails, you can contact us for assistance.